Frequently Asked Questions
Working Together
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The best place to start is with a conversation. I offer a free 30-minute consultation where we can review your current website or talk through ideas for a new one and determine the best approach.
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That depends on the type of work, but typically includes all website content. We can go over specifics during our initial conversation.
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To avoid conflicts, I ask that no changes be made to the website by anyone else—including you or platform support—while I am actively working on it.
You are welcome to contact support with questions, but please do not request or allow any changes to your site during this time.
If changes are made and additional work is required to correct or adjust them, it may result in additional cost.
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Timelines vary depending on the size and complexity of the project, as well as how quickly content is provided. Smaller updates or reviews may be completed in a single session, while larger projects may take several weeks or longer.
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Email is the primary form of communication, as it allows for clear and organized tracking of details.
Because I work in focused blocks of time, I do not monitor calls or messages while actively working on a site. I respond to email as soon as I’m available.
If a conversation is needed, I’m happy to schedule a phone or Zoom meeting. I do not communicate via text message.
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Yes. Ongoing support is available for updates, adjustments, or additional features as needed.
Services & Scope
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Basic photo editing includes standard adjustments such as cropping, exposure, and color correction to ensure images look clean and accurate for the web. It does not include advanced retouching or image manipulation.
Basic copy editing includes correcting spelling, grammar, and minor clarity issues while preserving your original voice and intent. It does not include rewriting or restructuring content.
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I can make light edits to improve clarity and correct grammar, but at this time, I do not provide advanced content editing.
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If you are looking for something specific, feel free to ask. Many projects include custom elements depending on the needs of the site.
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Revisions are handled as part of the project process. Smaller adjustments are typically included, while larger changes or shifts in direction may be treated as additional work. We can discuss this as your project develops.
Consultations
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Consultations are typically conducted via Zoom and may include reviewing your website, discussing structure and navigation, improving presentation of your work, and answering questions about best practices.
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In many cases, yes. A few thoughtful changes can make a significant difference in how a website functions and how visitors experience it.
Technical
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Yes. All websites are designed to function across desktop, tablet, and mobile devices.
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Yes. I provide guidance on basic search visibility, including structure, content organization, and best practices for artist websites.
Platforms
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I regularly work with FASO, Artful Square by FASO (Squarespace), Squarespace, and Bandzoogle.
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Yes, within the framework of each platform. Some customization is possible using layout options, CSS, or code, but each platform has its own structure and limitations.
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The best platform depends on the type of work you create and how you want to manage your site. This is something we can review together during a consultation.
Pricing
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Each website project is different. The ranges reflect typical costs based on the scope and complexity of the work.
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Factors may include the size of the site, the amount of content, the level and complexity of customization, and any additional features or integrations.
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For full website projects, I typically divide the cost into three payments: one third at the time of booking, one third when all content has been received and work begins, and the final third upon completion. This helps ensure that time is reserved for your project and that work can move forward smoothly.
For smaller projects billed at an hourly rate, a deposit is usually required, depending on the scope of the work.